Return and Refund Policies

🔄 Return and Refund Policies

• We accept returns within 14 calendar days of your order being delivered.

• To be eligible, the product must be in the same condition as you received it: unworn, unwashed, with the original tags attached, and in its original packaging.

• We do not accept returns on sale, clearance, or personalized items.

Return Process

1. Email: ellems281@gmail.com with your order number and reason for return.

2. We will send you instructions and a return shipping address.

3. The customer is responsible for return shipping costs (unless the product arrived defective or incorrect).

Refunds

• Once your return is received and reviewed, we will notify you by email.

• If your return is approved, a refund will be processed to your original method of payment within 5-10 business days.

• Original shipping costs are non-refundable.

Exchanges

• We currently do not offer direct size or color exchanges.

• If you would like a different item, you must return the product and make a new purchase.

Defective or Incorrect Products

• If you receive a damaged or incorrect product, please contact us within 48 hours with photos of the item.

• We will cover the shipping costs to replace or refund the product